“Friction” and Progress: ALA Pushes the Big Six Ebook Holdouts
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This is a somewhat retro perspective after my prior post today. But I cite this article because it explains the term friction in reference to eBooks, and it also posits that use in an historical context. Good reading.
Friction refers to libraries lending eBooks with patrons having "no trips to pick up or return books." Macmillan’s Alison Lazarus put it this way: “We want to insure that customers who have typically been book buyers do not migrate their purchasing into borrowing.”
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